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FAQ
You can cancel your reservation through the confirmation link we sent to you via e-mail or WhatsApp, or by directly contacting our WhatsApp customer service. A 100% refund guarantee is provided for your cancellations.
You can easily make an online reservation by entering your where-to information on our website, selecting the date and time. Your reservation confirmation will be sent by e-mail.
When you share your flight number for airport transfers, we wait 60 minutes after your plane lands. If the flight number is not shared, the transfer will be canceled 30 minutes after the reservation time.
No. When you share your flight number, we automatically track delays and update your transfer. We wait 60 minutes after landing.
Yes. Credit card, debit card and cash payment options are available in all our transfer and tour services.
Driver information (name, phone number, license plate) will be sent to you via SMS, e-mail and WhatsApp before your transfer. We will wait at the welcome point with a name sign.
Yes. Simply indicate that you request a child seat when booking. Seats suitable for children aged 0-12 will be added to the vehicles.
After booking, a confirmation notification will be sent to your e-mail address and mobile phone. You will receive a reminder message via WhatsApp 24 hours before the trip.
Yes. We offer hourly car rental service with driver. You can rent a VIP car for any period you want, between 1 and 24 hours. Prices vary depending on vehicle type.
We offer transfer and tour services throughout Türkiye, especially in Istanbul, Antalya, Ankara, Izmir, Bodrum, Dalaman, Trabzon, Nevşehir and Cappadocia.
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